Stakeholder Engagement

We seek to ensure high openness and transparency of our activities by implementing the principle of active dialogue with stakeholders. We annually disclose information about all existing aspects of the Company’s performance. This helps us to maintain the balance between economic, social and ecological aspects of our activities.

KMG implements the full operating cycle from exploration and production of hydrocarbons, their transportation and refining to sale of oil and oil products both in Kazakhstan and abroad, and represents the state interests in the oil and gas sector. Having a complicated structure and various activities, KMG is interacting with a wide range of stakeholders.

Definition of Stakeholders

KMG is constantly making efforts to build up a dialogue and long-term cooperation, and manage relations with its stakeholders.

KMG has an approved Stakeholder Map, which takes into account the risks and rankings based on dependence (direct or indirect), obligations, the situation (with a particular focus on high-risk areas), influence, and various prospects. To ensure effective achievement of the goals, Stakeholder Engagement Plans are developed.

Stakeholder engagement methods include:

Engagement level

Engagement methods

Consultations:

bilateral interaction; stakeholders answer questions of the organisations

  • Questionnaires;
  • focus groups;
  • meetings with stakeholders;
  • public meetings;
  • workshops;
  • feedback using communication means;
  • advisory boards

Negotiations

  • collective negotiations based on social partnership principles

Involvement

Bilateral or multilateral interaction; build-up of expertise and knowledge on all sides; the stakeholders and organisations act independently

  • Multilateral forums;
  • advisory panels;
  • consensus achievement procedure;
  • joint decision-making procedure;
  • focus groups;
  • feedback mechanisms

Cooperation

Bilateral or multilateral interaction; joint build-up of expertise and knowledge, making decisions and taking measures

  • Joint projects;
  • joint ventures;
  • partnership;
  • joint stakeholders’ initiatives

Authorisation

stakeholders (if applicable) participate in management

  • Integration of stakeholder engagement in management, strategy and operations

When defining stakeholders and stakeholder engagement, KMG applies the best stakeholder engagement practices, including international standards, such as AA1000SES Stakeholder Engagement Standard.